Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The threat landscape never stands still. Almost every day there’s a new ...

Case management, no matter the type of case, provides an opportunity for a productivity-clogging backlog. You have a pipeline into which new cases are entered while current cases remain open in ...

Continuing delays in management actions are contributing to the backlogs of millions of unprocessed tax returns and tax transcript requests at the Internal Revenue Service, according to a new report.

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

The government is good at self-reflection. Positive action is a little more difficult. A Government Accountability Office report released earlier this week offers a case in point. The report reviews ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this article, author Elakkiya Daivam ...

While the Internal Revenue Service has made significant progress in slashing the backlog of tax returns from 2021, it is now processing the filings at a slower clip and taxpayers are facing ...

Everyone at The Queen’s Medical Center in Honolulu has their eye on some shiny new piece of technology. Doctors and nurses who have seen a new pharmacy management system demonstrated at a recent ...