Organisations that attempt to track IT service configuration through manual efforts still cannot keep up with the rapid pace of change and complexity. This outdated or inaccurate configuration ...

I apologise. I suspect that this somewhat nebulous question has been posed numerous times, however a forum search was somewhat fruitless. We're looking for an enterprise level CMDB system with ...

While I am intending this to be just a regular column, trying to give today’s topic an adequate headline was tricky given modern tastes for brevity. I do remember, however, that titles were allowed to ...

Visibility into IT infrastructure is mission critical. For IT to gain visibility it faces the challenge of consolidating, maintaining, and understanding complex configuration data. This means an ...

A configuration management database (CMDB) is a data repository that stores information about all hardware and software assets in your IT environment. This critical component of the ITIL framework ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

IT asset management or ITAM solutions provide comprehensive management of hardware and software assets, both on-prem and in the cloud. The vulnerabilities of the Apache Log4j logging package—and the ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

Cyber-attacks are increasing every day and are now considered as the third highest global risk, according to the World Economic Forum. GSMA’s mobile telecommunications security threat landscape report ...

Pink Elephant introduces new software to its best of breed technology basket - FireScope Discovery and Dependency Mapping (DDM). Organisations that attempt to track IT service configuration through ...