FreshService balances power and usability, making enterprise-grade ITSM accessible to all businesses. Though advanced features require higher-tier plans, the core functions offer great value. Why you ...

Freshservice supports adding like tickets to a single parent, making them easier to manage and providing a clear scope of the reported problem. Another key aspect of Freshservice, which is especially ...

Recognizing the growing need for seamless employee experience (EX), Freshworks FRSH recently launched Freshservice Journeys, a transformative, AI-assisted capability built into its IT and employee ...

Freshworks has launched Freshservice Journeys, an AI-assisted feature aimed at improving IT and employee service management by streamlining complex employee processes across various departments. This ...