At my current company, C1, we talk a lot about elevating connected human experiences, and for me, developing and using technology is all about creating better human experiences. But what do we mean by ...

As customer expectations rise and digital interactions multiply, organizations are racing to integrate AI into their customer experience (CX) strategies. Yet, despite growing tech budgets, many CX ...

GEO optimization tools. New tools support structuring content for generative engine visibility and analytics. Marketing leader impact. Marketers must adapt site strategies to stay visible as AI alters ...

In the quest for knowledge, science often prides itself on objectivity and empirical evidence. It is often contrasted with lived experience, which is defined as innately subjective and clearly in ...