Employee-centric knowledge enablement is no longer about building a bigger knowledge base; it’s about delivering frictionless experiences that give workers time back.

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

Artificial intelligence is touching every aspect of how we engage with information (and much more) these days. Today, a startup building out a business based on one particular application of that — ...

The United States has seen a dramatic rise in opioid use and misuse during the past three decades. In 2017, more than 11 million persons reported misusing prescription opioid analgesics during the ...

I would never claim to have invented knowledge management, but I confess to an intimate involvement with it. I co-authored (with my friend Larry Prusak) one of the best selling books on the topic (in ...