Rivian is betting that the future of vehicle service won’t happen inside traditional repair shops. Instead, the EV maker ...

It used to be that car owners went to dealerships for servicing and warranty repairs, but that's not practical for those far away from the closest Toyota or Honda dealership. So automakers are ...

Hyundai has become the latest automaker to embrace mobile servicing. It’s designed to “enhance customer convenience and help address service capacity limitations” due to increased sales. Following a ...

Forbes contributors publish independent expert analyses and insights. I write about the auto industry and its impact on almost everything. Auto dealers who are adding mobile service to their offerings ...

People have shown they’re amenable to have meals, books and clothing delivered to their homes. Increasingly routine services for cars and trucks at a consumer’s home is occurring. “It’s becoming much ...

To resolve critical service bottlenecks, Rivian is deploying hundreds of mobile repair vans to handle up to 80 percent of maintenance needs.

A growing number of automakers and their dealers are taking a page from DoorDash: When your car needs repairs or maintenance, the technician comes to you, like a driver dropping off dinner at your ...