The Viable System Model (VSM) offers a cybernetic framework through which organisations can be viewed as nested, self-regulating entities capable of adapting to dynamic and often unpredictable ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

There's a clarion call across many industries today: Enterprises must transform or risk fading into oblivion. However, many transformation efforts falter because, despite business leaders' compelling ...