One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Most of us like to think of ourselves as pretty reasonable communicators. We don’t yell. We don’t slam doors. We’d never say ...

Passive-aggressive behavior is so frustrating, anger-provoking, and disingenuous. So why might you (or someone you love) resort to such relationship-damaging behavior? And why might you find it so ...

We all have skills, opinions and ideas that we feel confident about. But whether or not other people — a boss, colleague, friend, partner or new acquaintance — feel the same depends on how you ...

Passive-aggressive is a popular term that sounds like a total oxymoron—isn't it one or the other? Passive or aggressive? Not necessarily. This description may sound familiar...as in, like one or more ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...