The IRS has set up special phone numbers for people whose cases were being handled out of the Echelon building in Northwest Austin. The IRS office was heavily damaged when suicide pilot Joseph Stack ...
It's offically Tax Day, which means if you haven't already filed, you must spend the next several hours gathering your important tax documents or trying to decipher your W-2. Even if you're using tax ...
TIGTA investigators were unable to leave a message at 16 local Taxpayer Advocate Service offices because their voicemail boxes were full. IRS Customer Experience Oversight Local offices for an IRS ...
The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...