The ServiceNow platform can be an engine for modernization if higher education IT leaders and their teams take advantage of all it has to offer. Phil Goldstein is a former web editor of the CDW family ...

ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...

ServiceNow Inc. today introduced an array of new artificial intelligence tools aimed at helping companies automate repetitive business tasks, fix technical issues and train employees. The feature ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow has rolled out a trio of solutions to improve productivity for ...

Like many enterprise application platform vendors, ServiceNow has been on a journey over the past year to bring the power of agentic AI to users. The company first introduced AI agents in its Xanadu ...