Learn to master Excel Copilot for analyzing feedback, uncovering trends, and improving decision-making with AI-powered tools.

Every company wants to know what its customers feel about it. But sentiment analysis can get more granular -- and turn inward to improve employee satisfaction Somewhere, someone is tweeting “[This ...

Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...