Recent data shows global workforce engagement continues to decline, with a whopping 80 percent of the world’s employees reporting they had lost some or all enthusiasm and dedication for their jobs.

The FRC has commissioned research by Royal Holloway, University of London and the Involvement and Participation Association to look at how companies following the UK Corporate Governance Code have ...

Forbes contributors publish independent expert analyses and insights. I write about the evolving world of work and women’s place in it. One of the most important developments to occur during the ...

Only 1 in 5 workers say their employers offer the right conditions for enabling professional growth, but more than half want to develop with their existing employer. It’s no secret that engaged ...

Array, a technology-driven workforce solutions platform, has announced the acquisition of Onaroll, a goals-and-rewards platform designed to boost workforce performance, efficiency, and retention. The ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) is recognized in DMG Consulting LLC’s Contact Center Workforce Optimization/Workforce Engagement Management Market Share Report as the market share ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Improved workforce engagement is never attained from just one effort, hospital and health system CEOs told Becker’s. Rather, it stems from multiple strategies, according to Candace Johnson, PhD, ...

Workforce management (WFM) and workforce engagement management (WEM) solutions are transforming faster than ever. Technological innovation, shifting employee expectations, and business pressures are ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, the leading unified customer experience management (UCXM) platform, today announced the launch of Nextiva Workforce Scheduling, an expansion of the company ...

Effective construction safety means looking beyond the job site—prioritizing worker engagement, mental health, skills development, and technology to strengthen the workforce. Construction ...

An engaged frontline workforce is the difference between winning and losing. Win the battle for engagement and watch your staff turnover decline overnight. In Redzone’s 2022 Frontline Workforce ...