The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey warns of uncertainty ahead.

The J.D. Power Airline Satisfaction Study is an annual survey that measures airline passengers’ satisfaction with their travel experience in North America. It examines feedback from thousands of travelers who recently flew with major airlines,

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on feedback from over 10,000 passengers, the survey highlights which airlines are getting it right—and which ones are falling short.