At a T-Mobile store in Layton, a Salt Lake Tribune photographer encountered a full parking lot during the noon hour. Many customers were being told that the network was down, affe

This morning, many T-Mobile customers found that they couldn't connect to the network. The carrier appeared to have dealt with a network outage in certain parts of the U.S., with Downdetector seeing a spike in outage reports on Tuesday, Nov. 12. However, reports seem to be easing as service returns for affected users.

A widespread service outage has appeared to impact T-Mobile customers throughout the state of Utah, leaving many without a connection to the network Tuesday.

T-Mobile customers are reporting signal problems Tuesday afternoon. Users say instead of seeing the 5G indicator, they’re seeing SOS — an indicator that they’re out of range — even if they’re not. So far,

When your phone goes into SOS mode, it can still make emergency calls. When you make an emergency call with your iPhone, it automatically calls the local emergency number and shares your location information with emergency services.

T-Mobile isn’t the first mobile provider to face issues on Tuesday, as Verizon users also experienced outages in the Northeast earlier in the day. “A network issue early this

That said, at the time of writing, the number of reports had decreased dramatically on the T-Mobile side of things, roughly 90 minutes after users started reporting the outage. Ac

The incident was a result of a facility in the Salt Lake area facing a brief mechanical issue that impacted connectivity for some customers in that market