BHP’s internal shared services model was transformed into a single operating business Human-led, digitally powered process, in a collaborative ‘one team’ environment Elevated operational productivity ...

In the October 2024 Tax Briefing, PwC Australia delved into the critical topics of transparency and the potential role of artificial intelligence (AI) in tax and legal functions. Hosted by Clementine ...

The world stands on the brink of a transformative shift in how we engage and rely on technology. Once the stuff of science fiction, artificial intelligence (AI) is now reshaping our reality at a rapid ...

Blockchain came from Bitcoin, but its use cases are far greater than cryptocurrency. Tamper-proof and immutable, blockchain provides a trust mechanism that could change how organisations do business.

A good customer experience leads to customers who will pay a premium, yet many companies ignore its importance. Getting customer experience wrong is a costly business, with the majority of brand ...

Cashless payments were already on the rise, and the COVID-19 pandemic has only accelerated that trend. Evolution of payments systems and a structural ecosystem revolution is reshaping the industry. To ...

The world of work has changed forever and changing employee attitudes mean businesses need to adapt their workplace strategy. Leaders must consider wellbeing and organisational footprints while ...

The COVID-19 pandemic has accelerated digital adoption in consumer banking. Customers want remote access to their banks, but expect their experiences to be seamless — and human. Technology (and tech ...

Chief Data Officers are increasing the knowledge of data’s importance to their organisations and shareholders. While still an emerging role, CDOs are on the rise, concentrated in certain regions and ...

Cybersecurity budgets are getting bigger with Cloud security a focus. Cyber teams need to be better integrated into the business - Australian companies don’t fare as well as those globally. Global top ...

The benefits of Chatbots can be amplified substantially, improving customer satisfaction and employee productivity. Power Platform integrated with Generative AI offers several advantages. We share ...

Virtual and augmented reality technologies are maturing, and with cost savings, efficiencies and new business streams on the horizon, are set to add US$1.5tn to global GDP in the next decade. From ...