Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Workflow management denotes a system where your organization operates in clearly defined roles. Before the development of support software, previous workflow management strategies ran manually.

Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams. Kanban is a simplified workflow ...