T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...

Companies say new AI platform will harvest data on customer interactions to improve service.

T-Mobile sees a future where you can call customer service at ... and will likely be saving you from having to wait in live chat queues for too long. 2025 isn't far off at this point though, so we're ...

During the fireside, Altman acknowledged the strengths of the current GPT series of models. This includes GPT-4o which powers ChatGPT and Advanced Voice. It is natively multimodal but works like any ...

The future of inter-OS mobile messaging is here, it's just unevenly distributed.

Commemorating September as the suicide prevention month, here is how you can help people dealing with suicidal thoughts. Disponible en Español.

As hundreds of millions of iPhone users update their devices to iOS 18, tinting their home screens and navigating their new ...

We've finally made it past the finish line, folks. The day is here, and at long last, the iPhone-to-Android messaging ...

What is Dreamforce? The 45,000-person San Francisco conference runs Tuesday to Thursday, with A-list celebrities and tech ...

Green bubbles, rejoice: your iPhone-using friends are finally going to have a much better time texting you. As part of iOS 18 ...

How J.P. Crawford, the Seattle Mariners' nominee for the Roberto Clemente Award, is dedicated to growing the game by helping ...