T-Mobile thinks more AI is just what its customer service needs
T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service ...
T-Mobile Strikes Deal With OpenAI
Companies say new AI platform will harvest data on customer interactions to improve service.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of ...
CNET on MSN3d
T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...
PCMag on MSN3d
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next ...
Greek Reporter1d
T-Mobile and OpenAI Strike a Deal to Create IntentCX
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
T-Mobile Partners with OpenAI to Revolutionize Customer Service
T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to ...
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer ...
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T-Mobile And OpenAI Want To Make You Deal With AI Agents
The next in line to figure out how to stick AI into its business structure is T-Mobile. The mobile carrier is setting up a partnership with OpenAI to provide account agents that are lines of code ...
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships ...
T-Mobile US (NasdaqGS:TMUS) Unveils T-Priority for First Responders and Partners with OpenAI for IntentCX
T-Mobile US (NasdaqGS:TMUS) is currently experiencing a mix of significant growth and notable challenges. Recent developments ...