Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

Everyone — politicians and the public — is talking about energy costs. In particular, they’re talking about data centers that drive artificial intelligence systems and their increasing energy demand, ...

Researchers at Washington University in St. Louis are investigating the conversations that happen between grandparents and grandchildren in the St. Louis area. The work builds off of the St. Louis ...

Jeannie Marie Paterson has received funding from the Australian Research Council for a project on misleading conduct. She is a member of the research advisory committee of the Consumer Policy Research ...

FILE - Luigi Mangione , accused of fatally shooting the UnitedHealthcare CEO Brian Thompson in New York City and leading authorities on a five-day search is scheduled, appears in court for a hearing, ...

WASHINGTON, Nov 30 (Reuters) - U.S. President Donald Trump confirmed on Sunday that he had spoken with Venezuelan President Nicolas Maduro, but did not provide details on what the two leaders ...

Speaking to reporters on board Air Force One, President Trump said the war in Ukraine was ‘moving in one direction.’ Photo: Pete Marovich/Getty Images The White House is defending special envoy Steve ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

Some Page residents are expressing their concerns over proposed $10 billion data center in the area. Page City Council voted in October to approve a contract that allows a feasibility study. Critics ...

Economists and business leaders in Lafayette are concerned about market instability because of recent tariff policies. The uncertainty surrounding tariffs makes it difficult for businesses, ...

Generative Artificial Intelligence could result in a renewed emphasis on conversational approaches to teaching, researchers say, as chatbots make it easier to bypass recall-based learning and test the ...