A workshop on artificial intelligence for NYC students put on by CDW and Salesforce helps ensure young people are thinking ...

Boost customer experience with GirikCTI – native Salesforce CTI for true omnichannel communication. Unify calls, WhatsApp, ...

Gaurav Gupta leads enterprise efficiency by integrating intelligent automation and CRM modernization to optimize costs while ...

The world tried to kill Andy off but he had to stay alive to to talk about what happened with databases in 2025.

Last week, Thames Valley, Hampshire & Isle of Wight, and Humberside police forces became the first in the country to trial an AI agent, known as Bobbi. It is built on Salesforce ’s Agentforce, a ...

Apollo.io reports that sales reps waste time on manual dialing; effective dialer software improves productivity and ...

From airbags to in-car perfume spritzers, Mercedes-Benz is always eager to adopt new features. But to make vehicle production more environmentally friendly, the automaker is looking backwards instead ...

According to Diane Fedorchack, director of substance misuse prevention strategy and organizer of BASICS at UMass, BASICS intends to be an approach to student substance use that steers away from ...

Every semester now begins with the same quiet contradiction. One syllabus declares, “No ChatGPT allowed.” Another encourages it as a research aid. And in between, most of us use it anyway. In a recent ...

Salesforce helps enterprises streamline complex workflows using advanced features like AI, automations, and custom apps. You can tailor the platform to your exact needs—from building dashboards that ...

Salesforce Lead vs. Opportunity—what’s the difference, and why do they matter for Marketing and Sales? Without clear definitions, Marketing’s influence disappears, forecasts drift off track, and both ...