JetBlue, Delta, and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for first/business-class service. Delta won the premium economy category and Southwest ranked highest with economy passengers.

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on feedback from over 10,000 passengers, the survey highlights which airlines are getting it right—and which ones are falling short.

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey warns of uncertainty ahead.