RetailBiz Webinar – Bringing Loyalty Programs into the Digital Age – in partnership with Klarna

3 days ago · Australia’s retail sector is set to face an increasingly complex landscape in 2025. From oversaturated markets to rapidly evolving technology and cost of living pressures, businesses are finding it harder than ever to compete with other brands and maintain customer loyalty. Last year, the ...

Dec 17, 2024 · This year, we noticed that Australian retailers are less likely to pass on costs and fees to their shoppers and we’ve seen Australian shoppers prefer on-the-spot outcomes such as instant exchanges and instant refunds.

Let’s face it, 2023 was another disruptive and unpredictable year for Australian retailers. Sales surged during retail events like Black Friday, Cyber Monday, and Click Frenzy, but much of the year was clouded by inflation, interest rate hikes, and cost-of-living pressures that impacted spending and sentiment.

Dec 17, 2024 · Amid challenging market conditions, Australia’s growing demand for fresh convenience options has continued to drive new retail opportunities for the grocery sector in 2024.

Nov 28, 2023 · The last few years have seen major shifts in the retail landscape, such as the rapid rise of eCommerce, growing demand for a more personalised shopping experience, omnichannel fulfilment options and faster delivery.

Retailbiz has been reporting on Australia’s $299 billion retail sector for over a decade. As the retail industry is constantly evolving, Retailbiz is committed to bringing you not only the latest retail news and trends but also the innovations and technologies that are driving the industry forward. Drawing on a large team of journalists who collectively cover nine separate retail verticals ...

Jan 6, 2025 · Looking ahead to 2025, it’s clear that successful brands will be those that genuinely connect with their customers through authentic messaging, clever innovation, and shopping experiences that just work. Let’s chat about the key trends that will shape retail and commerce in the coming months ...

Jan 16, 2025 · The recent ACCC hearings have spotlighted the undeniable persistence of a duopoly within Australia’s grocery industry. The purpose of the hearings was to assess whether the dominance of Coles and Woolworths is stifling competition and ultimately harming consumers.

It has been a challenging few years for retailers, especially as they are more likely than average to face risk, according to FIS’ Global Innovation Report.With 89% of retailers concerned about rising inflation, and 78% worried about supply chain disruption, industry norms have been flipped.