About 10,300,000 results
Open links in new tab
  1. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  2. What Is CRM (Customer Relationship Management)? | Salesforce

    What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline …

  3. CRM (Customer Relationship Management): Elements, Benefits ...

    May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · What does a CRM actually do? A CRM keeps all your customer relationships in one place—and then quietly goes to work making every part of your business smoother. It tracks …

  5. What is CRM (customer relationship management)? - TechTarget

    Feb 12, 2025 · CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions …

  6. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …

  7. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential …