Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. Compare course options to find what fits your …

This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help …

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service.

Oct 24, 2025 · Build essential skills to excel in a customer service role with an array of Professional Certificates and Specializations on Coursera. You can add them to your resume to further distinguish …

Master the art of transforming customer service with AI in this hands-on course. Explore the fundamentals of Generative AI and its impact on digital customer support.

Navigate your growth as a Customer Service Representative. Find courses and resources by skill level to support your career growth, whether you're just starting or looking to advance.

Get Started in Customer Service These courses can help you kickstart a career in customer service. Curated by Coursera These courses and Specializations have been hand-picked by the learning …

This course will provide you with practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service representative …

This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions.

Oct 20, 2025 · Build essential skills to excel in a customer service role with a Professional Certificate from CVS on Coursera. With the CVS Health Call Center Customer Service Professional Certificate, …