If the device doesn't work on the other PC, you might need to replace it. Note: Some devices won't work without installing a driver. When testing the device on another PC, make sure that you have the …

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows.

Note: If you have installed a custom or clean Windows image and your Keyboard is not recognized, you may need to install Keyboard drivers. Manually install the latest driver package for your version of …

Get the latest official drivers and firmware updates from Microsoft to ensure your Surface device runs at its peak performance.

Windows can automatically download recommended drivers for the hardware and devices connected to a system by using Windows Update. Using the latest updated drivers makes sure all the hardware …

Learn how to update your Surface Pro 12-inch Keyboard and Surface Pro 13-inch Flex Keyboard to keep it performing at its best.

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

Learn how to use the On-Screen Keyboard (OSK) instead of a physical keyboard to type and enter text on your PC.

Microsoft Adaptive accessories were developed for people who have difficulty using a traditional mouse and keyboard. Create a setup unique to you with your choice of adaptive accessories and increase …

Press and hold the pair button on the bottom of the keyboard for 5 seconds, until the LED starts to flash. On your Windows PC, select Connect if a notification appears for your keyboard, then wait for it to …