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What Is A Customer Experience Journey Map aka CX Journey Map? The CX journey map is the peanut butter to your sales funnel’s jelly. The milk to its cereal if you will. The CX journey map allows you to understand your customers’ thoughts, feelings, and behaviors as they interact and move through your business. The CX journey map starts from the very first time your customer becomes aware of their problem and how your business can provide them with a solution and ends when…well let’s just say that
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