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What is CRM? | Customer Relationship Management

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What is CRM? | Customer Relationship Management

In this video, you will learn " What is CRM? | Customer Relationship Management " Topics I have covered are: 1. CRM meaning in business, or definition of customer relationship management. 2. Types of CRM ( Customer Relationship Management ). 1. Operational CRM (or Salesforce automation), 2. Analytical CRM (or business intelligence), 3 ...

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